Privacy Policy
Effective Date: November 20, 2025
Last Updated: November 20, 2025
Epiic Hospitality (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit epiic.com or engage our services.
Information We Collect
Information You Provide
When you contact us, request a consultation or Revenue Opportunity Audit, subscribe to updates, or engage our services, we collect:
- Name and contact information (email, phone, business address)
- Property information (name, size, revenue, marketing efforts)
- Business details (website URL, booking data, marketing goals)
- Payment and billing information
Information Collected Automatically
When you visit our website, we automatically collect:
- Technical data (IP address, browser type, operating system)
- Usage data (pages visited, time on site, referral sources)
- Location data (general geographic location based on IP)
Information from Third Parties
We may receive information from analytics providers, marketing platforms, technology partners, and publicly available sources.
How We Use Your Information
We use your information to:
- Provide and improve our marketing services
- Conduct audits and competitive analysis
- Communicate with you about services and updates
- Process payments and manage accounts
- Analyze website performance and user experience
- Send marketing communications (with your consent—you can opt out anytime)
- Comply with legal obligations and prevent fraud
How We Share Your Information
We do not sell your personal information.
We share information only with:
- Service providers: Hosting, email platforms, analytics, payment processing, CRM systems
- Business partners: Technology platforms (PMS, booking engines, channel managers) when implementing solutions
- Legal requirements: When required by law or to protect our rights
- Business transfers: In the event of merger, acquisition, or sale of assets
All service providers are contractually obligated to protect your data.
Data Security
We use encryption, secure servers, access controls, and regular security assessments to protect your information. However, no internet transmission is 100% secure. We cannot guarantee absolute security but continuously work to protect your data.
Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
- Receive a copy of your data
California Residents (CCPA): You have additional rights including the right to know what information is collected, delete personal information, and opt out of any “sale” of information (we don’t sell data).
European Residents (GDPR): You have rights to data portability and can lodge complaints with supervisory authorities.
Contact us at privacy@epiic.com to exercise these rights. We’ll respond within 30 days.
Data Retention
We retain client data for the duration of our relationship plus 7 years for legal and accounting purposes. We retain prospect data until you request deletion or unsubscribe. When no longer needed, we securely delete or anonymize data.
Cookies
We use cookies for:
- Essential functions: Website functionality and security
- Analytics: Understanding site usage (Google Analytics)
- Marketing: Measuring campaign effectiveness
You can disable cookies in your browser settings, though this may affect functionality. Opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
Third-Party Links
Our website may link to third-party sites. We’re not responsible for their privacy practices. Please review their policies before providing information.
Children’s Privacy
Our services are not for individuals under 18. We don’t knowingly collect children’s information. If we discover we’ve collected such data, we’ll delete it.
International Data Transfers
Your information may be processed in the United States or other countries with different data protection laws. We use appropriate safeguards including standard contractual clauses for international transfers.
Changes to This Policy
We may update this policy as needed. We’ll notify you of significant changes by posting updates on our website, emailing active clients, and displaying notices. Continued use after changes constitutes acceptance.
Contact Us
Epiic Hospitality
Get A Copywriter Inc
1201 N Orange Street Suite 7671
Wilmington, DE 19801 USA
Email: privacy@epiic.com
Phone: 888-541-4634
We respond to all requests within 30 days.
At Epiic Hospitality, trust is fundamental to our client relationships. We’re committed to transparency in how we handle your information and giving you control over your personal data.